1. Scope
This Privacy Policy applies to information processed through the Services. It does not apply to third-party websites, products, or services that we do not control, including third-party authentication providers and payment processors.
Privacy Policy
This Privacy Policy explains how ClinicalBridge ("ClinicalBridge", "we", "us", or "our") collects, uses, discloses, and protects personal information when you use our website, applications, and related services (collectively, the "Services").
Effective date: May 5, 2026
2. Information We Collect
Account Information: identifiers such as your name, email address, and authentication-related metadata.
Training Content: files and materials you upload for simulation use, and generated simulation outputs.
Usage Data: device, browser, log, and interaction data necessary to operate, secure, and improve the Services.
Billing Data: subscription and transaction metadata required to manage paid plans. Payment card details are processed by our payment provider and are not stored by ClinicalBridge.
3. How We Use Information
- Provide, maintain, and secure the Services.
- Authenticate users and administer accounts.
- Process uploads and generate simulation and feedback outputs.
- Manage subscriptions, billing, and support requests.
- Monitor performance, prevent abuse, and improve product quality.
- Comply with legal obligations and enforce applicable terms.
4. Legal Bases for Processing
Where required by applicable law, we process personal information based on one or more legal bases, including performance of a contract, legitimate interests (such as security and service improvement), consent (where requested), and compliance with legal obligations.
5. Disclosure of Information
We may disclose information to service providers that support authentication, hosting, analytics, and billing operations; to professional advisors; and when required by law or legal process. We may also disclose information in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality safeguards.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Policy, resolve disputes, enforce agreements, and satisfy legal, accounting, or regulatory requirements.
7. Security
We use commercially reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your information may be processed in countries other than your country of residence. Where applicable, we implement appropriate safeguards for cross-border transfers in accordance with applicable law.
9. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain processing activities. You may also have the right to data portability and to withdraw consent where processing is based on consent.
To submit a privacy request, contact us at support@clinicalbridge.ai.
10. Children’s Privacy
The Services are intended for educational and professional users and are not directed to children under the age required by applicable law. We do not knowingly collect personal information from children in violation of applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date above and, where appropriate, provide additional notice.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at support@clinicalbridge.ai.